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about the author

Many people are very serious about learning new career skills and becoming a stronger, more competent leader. If your career is anything like mine, it is a journey with a few twists and turns. You don’t wake up one morning to find you have suddenly arrived- it takes effort, time, and commitment.

I’ve been able to succeed and learn from many job situations I’ve encountered along the way- some highly difficult and stressful. As a result, I hope what you find here will literally serve as a “field guide” of sorts to help you learn and grow while following your own career path.

I want you benefit from reading the posts whether you came to look up a specific topic or just to look for something new to explore. I will find it truly rewarding if you learn something you can apply to improve your corner of the world!

work experience

I am a versatile Operations and Professional Services Leader with expertise in delivering significant results in startup and turnaround operations.  I have held unique, leadership positions at Fortune 100, Fortune 500 and privately-held companies in diverse industries such as omnichannel retail, professional services, professional consulting, and manufacturing.  In my career spanning over 20 years, nearly 15 of them have been spent in customer-facing roles.  I have experience working as an individual consultant, a team leader (both large and small teams), and as a director/leader of organizational change. I have a reputation for creating business value and transforming corporate operations in ambiguous, change environments while simultaneously improving margin, team performance, and service quality.


M.B.A. Vanderbilt University

Master of Engineering, Vanderbilt University

B.S. Industrial Engineering, Tennessee Technological University

National Society of Professional Engineers License

Six-Sigma Certification

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